Adrian Swinscoe's RARE Business Podcast
C+/B- is the grade the customer experience industry currently deserves – Interview with Bruce Temkin
June 08, 2019
Today’s interview is with Bruce Temkin, Head of the Qualtrics XM Institute. He joins me today to talk about his view on the current state of the customer experience industry, what it needs to focus on next,
Brighton, UK
Customer Experience: Interviews with leading thinkers and doers
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