Adrian Swinscoe's RARE Business Podcast

Adrian Swinscoe's RARE Business Podcast


Going from good to great in customer experience – Interview with Rachel Haworth of Coventry Building Society

January 11, 2019

Today’s interview is with Rachel Haworth, Customer Experience Director, at Coventry Building Society. Particularly for non-UK readers, a building society is a financial institution that is owned by its members as a mutual organisation.