Moderator: Ralph Aboujaoude Diaz, Practice Leader, HFS Panelists: Mariesa Coughanour, Head of NA Delivery, Automation Advisory & Mindshare, Cognizant A. J. Hanna, SVP, Transformation and Automation, Coronis Health Maxim Ioffe, Global Intelligent

Moderator: Joel Martin, Executive Research Leader, HFS Panelists: Jo Debecker, Global Head, Wipro FullStride Cloud, Wipro Stephen Dunn, Head of Innovation and FinTech, Sumitomo Mitsui Banking Corporation Cyrus Khajvandi, Co-Founder & CEO, Humata.

Speakers: Oliver Pfeil, CEO, Capgemini Business Services Saurabh Gupta, President, Research and Advisory Services, HFS Session Description: Process excellence must move beyond siloed functions by combining process, technology, people, and process owne

Moderator: Reetika Fleming, Executive Research Leader, HFS Panelists: Kevin Campbell, Chief Executive Officer, Syniti Aishwarya Gupta, General Manager – AI Strategy & Solutions Practice Head, Wipro Bets Lillo, Executive in Residence, Texas Christ

Moderator: Phil Fersht, CEO and Chief Analyst, HFS Panelists: Suzanne Dann, Chief Executive Officer – Americas, Wipro Chetan Dube, Founder and CEO, Amelia Tony Filippone, Chief Procurement Officer, AXIS Capital CP Gurnani, CEO & MD, Tech Mahind

On this HFS Videocast, one of the authors— David Cushman, Executive Research Leader at HFS—talks about the HFS Horizons Report - Metaverse Services Providers, 2023, which was released recently. This inaugural HFS Horizons report for metaverse services ex

On this HFS Videocast, one of the authors— Ashish Chaturvedi, Practice Leader at HFS—talks about the HFS Horizons Report - Supply Chain Services, 2023, which was released recently. This report assesses how well service providers are helping their supply c

If you think hybrid working is all new, Working Solutions have a 27-year history in multi-channel contact center outsourcing that will prove you wrong. The Q2 2022 Hot Vendor has lessons for all of us as we tackle the Great Freakout – in which managers co

Nothing dictates real secular change to enterprise operations more than financial pressures. We are rapidly arriving at a third major trigger that will lead to the evolution of many autonomous enterprises where leaders have no choice but to drag their ope

Nearly 90% of finance executives agree that driving growth for the enterprise is the raison d’être for the modern finance function beyond cost reduction and compliance. Yet, our research reveals that only 12% of finance organizations have realized their a