Sharkbytes.net

Sharkbytes.net


Season 3: Episode 9, May 4: Managing Managed Service Providers

May 04, 2023

A conversation with Kerry Goode, Chief Information Officer, and DeWayne Kendall, Chief Technology Officer, for the City of Durham, North Carolina


Kerry and DeWayne share how they perfected a working model that initially was designed to address key IT staff shortages and has grown to much more. Originally a presentation at PTI’s recent Local Government CIO & Tech Leader Summit, this presentation was so interesting it was converted into a Sharkbytes.Net podcast. What they did for the City of Durham can serve as a dynamic model for all local governments to emulate.