In this videocast, I talk with Neil Perlin at hyperword.com about the trend toward mobile outputs for help and other information deliverables. Neil had just given a demonstration of a mobile output from Flare, and he mentioned to me that mobile was a dire

Paul Pehrson and I sat down after Leadership Day at the STC Summit to talk about some of the strategies the board is taking to address the issue of trust. This is the first in a series of videocasts that I’ll be posting at the Summit. Blog Sponsors

Download MP3 Length: 45 min. Powerpoint This podcast is a recording of a presentation I gave to students at the Missouri State University technical writing conference on April 23, 2010. This presentation has some overlapping content from the previous pres

Download MP3 Length: 45 min. Powerpoint This podcast on Trends in Technical Communication is a recording of a presentation I gave at the Missouri State University Workshop for Teachers of Technical Writing on April 22, 2010. Although trends in technical c

Download MP3 Length: 45 min. Powerpoint This podcast is a recording of the presentation I gave at the STC Currents conference titled “From Overlooked to Center Stage.” If you read the essay and then listen to the recording, you’ll notice

Download MP3 Length: 45 min. A couple of weeks ago I presented on voiceover techniques to an audience of about 35 people at PodcampSLC. I should have researched my audience a little more before the presentation because, from what I could tell, most people

Download MP3 Length: 45 min. Flare 6 is available today from Madcap Software. This weekend I interviewed Mike Hamilton, VP of Product Management, about the new features Flare 6 contains. In this podcast, we talk about five of the new features in Flare: Ba

Download MP3 Length: 80 min. In this podcast, Michael Hiatt at mashstream.com presents to the STC Intermountain chapter on documentation in the cloud. By documentation in the cloud, he’s referring to our move to the web of everything we do on the co

Download MP3 Length: 90 min. Lyn Worthen presented to the STC Intermountain chapter tonight on running your own business as a technical communications consultant. She covers almost everything you need to know as a consultant, including rates, billing, con

Download MP3 Length: 38 min. In his controversial post, The Myth of Single Sourcing, Michael Hiatt explains: Single-source publishing is a zombie idea that revives itself periodically and refuses to stay dead. Its zombie supporters chant its purported b