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Length: 45 min. Download MP3 (right-click and select Save As) In this podcast, I talk with Joe Malin about a variety of topics within API documentation, including how developers think, best practices, and more. Joe is a former software engineer who turne

Length: 45 min. Download MP3 (right-click and select Save As) Getting a job in API documentation can be tricky. What programming skills do you need to know? How in-depth does your technical knowledge need to be? What kind of authoring tools and methods ar

Length: 26 min. Download MP3 (right-click and select Save As) While I was at Information Development World, I had a conversation with Rick Yagodich about his new book, Author Experience. This is one of the first books in The Content Strategy series of bo

Yesterday at Information Development World I presented “Perfecting the audio narration in instructional video.” Here are my slides and recording. Length: 50 min. Download MP3 (right-click and select Save As) Perfecting the audio narration in i

Yesterday I presented “Publishing strategies for API documentation” to the San Francisco STC chapter. Here are my slides and recording. Length: 60 min. Download MP3 (right-click and select Save As) Publishing strategies for API documentation f

Length: 26 min. Download MP3 (right-click and select Save As) In this podcast, I talk with Scott Abel and Val Swisher, organizers for the Information Development World conference, about the technical writer’s role in the customer experience. The cus

Length: 30 min. Download MP3 (right-click and select Save As) In this podcast, I talk with Scot Marvin, an API technical writer based in Oregon, about some introductory topics with API documentation. Topics covered in the podcast include the following: Th

Length: 30 min. Download MP3 (right-click and select Save As) In this podcast, I talk with Mary Linderman, a technical writer in Chicago who has been doing API documentation for the past couple of years, about her experiences in the API documentation spac

Yesterday I gave a presentation to the soap! conference group on creating code samples. Here’s the video recording: And here’s just the audio. (Note that the audio here is crisper than the audio in the video.) Your browser does not support the