IndustrialSage

IndustrialSage


Ultimate Kronos Group: Kylene Zenk

October 25, 2020

Kylene Senk of the Ultimate Kronos Group (formerly Kronos) joins us to discuss Covid's effect on industrial workplaces. Danny: Hello, welcome to today's episode on IndustrialSage. I am joined by Kylene Zenk who is the manufacturing marketing director at Kronos [which, since filming, has become Ultimate Kronos Group]. Kylene, thank you so much for joining me today on this episode. How are you doing? Kylene: Yeah, I'm doing great. Thanks for having me, Danny. It's nice to be here. Danny: Well, I'm excited to jump in today's conversation. We're going to be talking a little bit about workforce development, which– challenges in the workforce right now, which, I don't think there are too many. That's a stupid joke. There's a few going on. So, but for those who are not familiar with Kronos, if can you tell me a little bit about your organization, what you guys do, and what your role is? Kylene: Yes, so as you mentioned, I am the director of the manufacturing marketing practice at Kronos. So my role is really around developing and executing the go-to-market strategy to help educate and build awareness for how technology can help manufacturers and drive employee engagement and improve organizational performance. Danny: Great, well, there's a lot going on right now, obviously, relative to COVID-19. Everyone knows, unless you've been living under a rock. And even then, I think it'd be difficult to not understand what's going on. But relative to a lot of the changes that have been happening in the space, how have you seen industries shift this year relative to COVID-19? Kylene: Yeah, I think there's been an interesting dynamic in manufacturing because the reality is, many organizations in manufacturing are essential businesses. So while they have had to shift and adapt to increased risk and concerns about health and safety, they've also had to maintain that business continuity in order to develop products that we need to support the global community, whether that's food and pharmaceuticals or medical devices and different aspects. So I think the emphasis has been on maintaining business continuity, adjusting to supply chain disruption and other types of disruption, but most importantly, emphasizing the focus on health and safety of the workforce and creating an environment where employees feel safe coming to work who have to go to work. Danny: Yeah, exactly. It was interesting, and it's funny. I still feel, you're mentioning with the supply chain, we are still, there's still a lot of effects that have continued to happen. Obviously, they are not as severe as they were initially back in March and April when-- obviously, the great toilet paper run of 2020, which has yet to be discovered why-- obviously, causing a huge chain. And you're seeing that across several different products. I think I heard, I was listening recently, was it pickles and pepperoni, for example, was something that was on the list, right now, of-- and it's a revolving list-- as these companies are trying to really adapt to what is going on. So when it comes to optimizing potential in the wake of this pandemic, what areas are manufacturers really struggling the most, and how can technology help to solve that, some of those challenges? Kylene: According to a recent study I read by Odin Technologies, 94% of manufacturers have experienced some change in demand, whether that's, they've seen an increase for their products or a decrease because of people not making certain buying decisions at this time. So, regardless of how, whether it's going up or down, manufacturers are having to figure out how to align labor to demand and really optimize their production schedules and processes while, at the same time,


loaded