The Help Desk Podcast

The Help Desk Podcast


Latest Episodes

Michigan So Many Jobs, So Few Bodies - THDP9
February 25, 2014

  The subject we are covering tonight is timely if somewhat off base from our past podcasts.  We aren’t trying to explain an IT issue.  Instead we are discussing a current affairs IT issue……the shortage of IT talent in Michigan.  There are two

THDP8 - Social Engineering 101
February 09, 2014

...good security takes into account the least common denominator…….the human being.  Yes, even the human being who may be in charge of enforcing those very security tenets. I don’t remember who said this but the biggest truth in this discussion is

THDP7 - Son of Cryptolocker
February 01, 2014

There are three components of an information security strategy: the things you’re required to do by law; the operational processes and procedures you put into place; and the technology tools you use to get the job done.  Tonight’s episode is about ra

THDP6 - The Death of XP
January 19, 2014

Our special guest this week is Ed Brzozowski, the Director of Information Technology at Taylor Public Schools, Taylor, MI.  We discuss some points large enterprise organizations are having with the approaching end to support for Windows XP. Interop Las

2014 Laptop Buying Assistant - THDP5
January 08, 2014

This podcast is quite a bit longer than I would have like to have gone.   I try to keep our episodes to around 30 minutes.  This is more like 50.  It has some good info in it though and some great links.  I hope this helps you buy wisely. The Help D

Happy New Year - XP - THDP4
December 30, 2013

This is a much shorter podcast than I had planned but I wanted to break this off into it's own episode and then over this next weekend get our next regular episode out.  Pardon my indulgence here but sometimes you "just gotta" give out props when they ar

There’s a New Outlaw in Town, Cryptolocker - THDP3
December 29, 2013

     I think today’s podcast is the most important one we have recorded.  I didn’t realize until last week that there are many people out there that don’t have the slightest notion of the dangers facing them on the Internet.  These dangers are

How Will You Backup Your Data - THDP2
December 13, 2013

…let me set the stage Now that we have an idea why we don’t back up our data, and (hopefully) we have decided to do that, how will we do it?  What will we use? The Oxford Dictionary defines the word backup as this:  help or support, a person or t

What Will You Use to Backup?THDP2
December 07, 2013

…let me set the stage Now that we have an idea why we don’t back up our data, and (hopefully) we have decided to do that, how will we do it?  What will we use? The Oxford Dictionary defines the word backup as such:  help or support, a person or thi

You’ve Lost Your Data…THDP1
December 07, 2013

…let me set the stage. It’s fall and school has begun.  There are three types of people:   one type doesn’t worry about data backup and recovery. The second are practitioners to a degree.  They have made one backup and feel they are well protec

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