Service Evolution
![Cover art of Service Evolution Service Evolution](https://assets.blubrry.com/coverart/300/728902-1712427105.jpg)
Mastering Management: Leading Across Performance Levels in the Service Industry
SummaryJoin host Shawn Black on Service Evolution as he engages in a dynamic conversation with business strategist and service industry veteran, Jim Robinson. Shawn and Jim delve into the nuances of team performance across various levels—high, middle, and