Waiting for Service
#71 How to be the smartest person in the contact center
June 26, 2020
Don't be afraid to make a mistake Build a "river of information" Get a tribe - make connections Join associations like CCNG 13:23 What learning looks like in a remote world Learn from mentors and being a mentor Reach us at
You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so
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