Waiting for Service
#63 Tips for Managing a WFH contact center in a COvid19 World
April 08, 2020
w/ Bob Furniss
You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so
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