Waiting for Service
Episode 47 - Contact Center Outsourcing is a jungle
August 11, 2019
- Listen to Outsourcing is broken - Things haven't gotten much better - We have answers
You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so
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