Waiting for Service
Episode 35 - Why we need to rethink QA
September 20, 2018
CX QA is due for a makeover here are 3 reasons
You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so
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