Waiting for Service
Episode 34 - Stop Telling Call Center Agents when to use the Bathroom
August 28, 2018
We need to improve the Customer Service Agent's Experience
You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so
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