Waiting for Service
Episode 26 - "You Must Consider Your Customers Whores" w Jamie Ham
August 29, 2017
7:11 the problem with NPS is that it is antiquate…
You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so
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