Waiting for Service
Ep 5 - What happened to the Starbucks Experience
February 03, 2016
My relationship with coffee is non-committal, my …
You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so
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