Leadership challenges persist, but they’re not all created equally. Google the phrase and you’ll get more results than you’ll have time to investigate. Recently, prompted by a client conversation I

  Sometimes we urge people to “own it,” meaning “accept responsibility for it.” What do you think of when you hear that?  Some think about blame and guilt, declaring, “I didn’t cause it. It’s not my f

  Connections are most easily made with people we can relate to. Trust only follows connection. That’s why displays of humanity prove some of the most fruitful leadership work. Today, we talk about ho

  Procrastination. Hesitation. Dread. Fear.  They’re all employed whenever managers don’t want to have the difficult – we’re calling them – crucial conversations.  Hiding is tempting. Sometimes we sur

  Do you know what a poor relationship looks like?  I can tell you. They don’t want to help. They don’t care. They are uninterested in what you are trying to achieve.  That alone should tell you why r

  Cheryl De Leon serves as Deputy City Manager over Airport, Audit Services, Budget, Communications and Marketing, Downtown, Community Services, Finance/ Human Resources, Information Technology, Libra

  A lack of trust is very evident. Nothing serves as a more solid footing for effective leadership.  What does it mean to trust? In a word, “confidence.” It’s an assurance we feel about somebody’s cha

  Compassion is the high point in our leadership recipe. Simply put, compassion is a focus on others. That’s congruent with our definition of leadership… A focus on others, influence and doing for oth

  A lack of understanding is never an advantage. Now armed with facts, figures, and other forms of knowledge, leaders need to use that knowledge in making wise decisions. That’s impossible if we don’t

  The 3rd leadership ingredient is knowledge. Leaders today face unprecedented challenges with knowledge. We’re smothered with data, numbers, intel and other forms of “knowledge.” But we’re also chall