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Summary

Host Brett Ingram talks with Barbara Turley, founder and CEO of The Virtual Hub, about the transformative power of virtual assistants (VAs). Barbara discusses her journey from the corporate world to creating a 350-employee enterprise focused on helping businesses optimize operations using VAs. She shares insights on the importance of outsourcing, building operational frameworks, and the benefits of integrating VAs into your business. The conversation also covers the common challenges entrepreneurs face when hiring VAs and how The Virtual Hub addresses these issues. Tune in for actionable tips on how to get more done in less time and scale your business effectively.

visit TheVirtualHub.com to learn how you can get a fully managed, trained and dedicated virtual assistant or connect with Barbara on LinkedIN at https://www.linkedin.com/in/barbara-turley/

Chapters

01:52 Meet Barbara Turley: From Corporate to Entrepreneur

03:39 The Accidental Business Coach

05:30 Scaling Up: From Startup to 350 Employees

07:39 The Importance of Operational Frameworks

09:17 Outsourcing vs. Hiring: Pros and Cons

12:57 When to Hire a Virtual Assistant

18:22 Common Tasks for Virtual Assistants

23:38 Misalignment of Expectations with VAs

25:23 Challenges in Hiring and Retaining VAs

26:18 The Virtual Hub's Unique Approach

29:20 Building a Strong Company Culture

30:06 Ensuring VA Commitment to Clients

34:41 Cost Considerations of Hiring VAs

36:26 Types of VAs Offered by The Virtual Hub

39:43 Operational Efficiency and Onboarding Process

42:30 Client Success Stories

45:01 Final Thoughts and Tips for Success

visit TheVirtualHub.com to learn how you can get a fully managed, trained and dedicated virtual assistant or connect with Barbara on LinkedIN at https://www.linkedin.com/in/barbara-turley/

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