In this first episode of Up Close, Mark Reed-Edwards talks with our healthcare and life sciences practice leader at HFS, Rohan Kulkarni. Rohan looks back on the past few months and shares what he has published right up to the most recent research on HFSRe

In honor of International Women’s Day on March 8, Elena Christopher, Research Leader Financial Services and Emerging Tech at HFS, goes deep with a fabulous leader, who happens to be female, Amalia Avramov, Group President at Amdocs. This session addresses

On this HFS videocast, Melissa O’Brien, Research Leader at HFS talks with Birendra Sen, Business Head at Tech Mahindra Business Process Services about how companies must look at data, process, and most importantly, people, to “re-wire” the customer experi

On this HFS Videocast, we talk with one of the authors of the HFS SAP S/4HANA Services Top 10, 2022, Chief Strategy Officer Don Ryan. Don walks us through the HFS S/4HANA Services Top 10—and exactly what it covers and finally, reveals the notable performe

On this HFS Videocast, HFS Research CEO, Phil Fersht and Practice Leader, Sarah Little connect with Kenneth Barry, Partner, Business Consulting at Infosys to discuss racial inclusion in the tech and services industry.

On this special Fireside Chat, HFS CEO Phil Fersht talks with Ganesh Ayyar, President of Digital Operations at Cognizant—providing business process services, automation services, and platform services to over 200 clients enabled by over 75,000 employees a

On this HFS Videocast, we talk with one of the authors of the HFS Application Modernization Services Top 10, 2022, Research Leader Joel Martin. Joel walks us through the HFS Application Modernization Services Top 10—and exactly what it covers and finally,

On this HFS Videocast, we talk with one of the authors of the HFS Retail and CPG Services Top 10, 2022, Research Leader Melissa O’Brien. Melissa walks us through the HFS Retail and CPG Services Top 10—and exactly what it covers. She explains the increasin

Social Determinants of Health (SDoH) is a concept with tremendous potential to improve the overall health and wellbeing of human beings. However, it appears to have found more room in academic conversations than in the real world. The idea is to leverage

On this special Fireside Chat, HFS CEO Phil Fersht talks with Vipul Khanna, the Managing Director and CEO of Firstsource Solutions. Vipul joined Firstsource in 2019 from Cognizant Digital Operations where he led a start-up practice into a $2 billion, top-