HFS PODCASTS
HFS Podcast: Unfiltered Stories | Melissa O’Brien of HFS in conversation with Rolando Salinas & John Maczynski on Employee Engagement
October 12, 2021
The top two outcomes driving services adoption in 2020 are improving customer experience and improving employee experience (tied for first place!) It’s clear that enterprises now realize that EX and CX note only need to be improved— but are inextricably l
HFS PODCASTS extract a real and unfiltered view of business operations and the world today and in the future. Watch or listen now, in order to be updated with the latest insights from senior HFS analysts and enterprise leaders.
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