Twenty years ago, or so, finding my seat on a plane home from a business trip, I made eye contact with a woman who I should have known all my life—but had just met months before this trip. Mary Dillon. We beamed, she gave up her aisle seat to sit next to me, and our plane conversation turned into nurturing an enduring relationship.

Watch (I think you have to watch!) this episode and learn more about how Mary created enduring success and fuels the success of those around her.