Refund requests happen. That's a given. How you deal with them is sometimes down to you, sometimes down to your payment processor. http://trevordumbleton.com/dealing-customer-refunds/

How To Get Blog Content Ideas For Your Website by Trevor Dumbleton

Mixture of thoughts: making sure you compare like with like when you look at things such as sales or visitor stats; when doing the same thing doesn't give the same results.

We all run patterns or habits. Often they're useful - getting up at the right time, eating meals, that kind of thing. But sometimes they're less useful - biting your nails, procrastinating, never quite keeping all your promises. http://trevordumbleton.

Various thoughts on how I'd promote a band. Thanks to Justin Finkelstein (https://soundcloud.com/justin-finkelstein) for suggesting I do this and it's my first podcast recorded on my Android phone - so you can hear footsteps, bikes cycling past and birds

Internet marketing ideas to help ethically grow your business online.

Internet marketing ideas to help ethically grow your business online.