Studies in Empathy: A Cleveland Clinic Podcast

Studies in Empathy: A Cleveland Clinic Podcast


Latest Episodes

Beware of Shiny Objects in Patient Experience
November 25, 2019

How do we filter through the research, publicatio…

Patients as Partners in Design, Strategy, and Innovation
October 17, 2019

Are you creating experiences that patients actual…

Military vs. Medicine: How Human Skills Contribute to Optimal Performance
September 12, 2019

Join us in a dialogue with Geoff Colvin delving i…

Are You Asking What Matters Most to Caregivers?
August 07, 2019

Can we drive patient experience by focusing on ca…

Becoming a Conduit of a Patient Revolution
July 08, 2019

Join us in a conversation with Victor Montori, MD…

It’s not my journey, how to be an effective empathic guide
June 06, 2019

How do we move from traumatic loss to well-grieve…

Help me understand: Is it possible to be empathic and set boundaries?
May 06, 2019

What's going on that isn't meeting expectations a…

Breaking Through Stereotypes: How to Share the Patient’s Voice through Research and Technology
April 05, 2019

What does research tell us about an individual’s …

Why is this so hard? Training seasoned clinicians in communication skills
March 05, 2019

Ever wonder how to bring clinicians to the table …

Using Your Left and Right Brain: What Every Patient Experience Leader Needs to Know
January 15, 2019

Adrienne Boissy, MD, reflects on the past decade …