Rita M. Pappas, MD, FAAP, FHM is the Medical Director of Hospital Operations at Cleveland Clinic and a staff physician in the Department of Pediatric Hospital Medicine. In 2020, she was appointed Chief Medical Officer of Hope Hospital, Cleveland Clinic’s COVID-19 surge facility. In this podcast, Cara King speaks with Dr. Pappas about her journey from a nursing career to medical school and into the operations side of medicine as well as the uncertainties and challenges of managing her family as a single mom during the early months of the pandemic while she and her teams put a 1000 bed surge hospital together in less than 30 days.