We Have Answers

We Have Answers


Providing Value to Clients – We Have Answers #9

August 27, 2021

Focus on what your clients need in their business. To be a successful at-home worker, you must constantly be providing value to clients. For example, are they interested in moving their files to a cloud-based platform? Do they need help with billing and invoicing QuickBooks online? First thing’s first, create a To-Do List and get in the habit of doing so. 


A new or experienced Virtual Assistant can find themselves wondering what the key ingredient to providing value to clients is. They wonder how to manage multiple clients and if there are marketing strategies that benefit Virtual Assistants.  


In this episode, we talk to a guest with unmatched professional intuition, over twenty years of experience in the industry, and over ten years of experience as a business owner. We discuss how important a to-do list is and helpful tools for day-to-day tasks. We also discuss the prevalence of travel management pre-COVID, the importance of providing value to clients, marketing strategies, and client retention… to name a few! In the words of our guest, “Talking about things help you fine-tune what you’d like to do!”

Providing Value to Clients


Providing Value to Clients as a Virtual Assistant 
Meet Our Guest, Peggy Howard 

Peggy Howard is the founder and CEO of Peggy Howard Virtual Office Administration. She believes the success of any service provider depends on their team and takes immense pride in hers. She has a team of dedicated professionals that are always ready to help clients with their business administration. Peggy knows what her clients need and is always on the go to provide clients with the best quality assistance. Her dog, Bella, is the daily dose of encouragement and inspiration that keeps her going. She also has a committed team member who provides part-time support services to keep her up and running. 


The We Have Answers Podcast Episode 9 
Learn What Your Clients Need

This podcast is about “fun learning.” Our host, Megan Chase, has always loved learning and talking to people. The goal was to bring in different industry professionals and just have a conversation. This is an aim to answer questions commonly asked to these professionals.  


Listen to the We Have Answers Podcast if you want to learn a thing or two without the boring framework of a lecture. You will hear our host and the guests laugh, joke around, and have fun. All of this while they discuss various topics surrounding different industries. Follow CanScribe on Instagram to share your thoughts and ideas with us!


CanScribe is committed to offering excellence in education. As a leader in online training, we hold true to our core values of integrity, honesty, and empathy. We facilitate the achievement of ambitions and goals to empower people in their professional and personal lives. CanScribe supports programs and initiatives, both locally and internationally, positively impacting the world around us.


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