Digital Workplace Deep Dive
Latest Episodes
IT's reality check: The fate of digital workplace services and the impact of AI (Ep. 48)
In this episode of Digital Workplace Deep Dive, Weston Morris chats with Joel Raper, senior vice president and general manager for Digital Workplace Solutions at Unisys. They tackle the tough question
Two steps for creating an award-winning service desk (Ep. 47)
How did one manufacturing client's focus on employee experience lead to $5 million in savings while advancing environmental sustainability goals? Patrycja Sobera, vice president of global delivery for
The ROI of RTO: Next-gen strategies to optimize hybrid work (Ep. 46)
Join host Weston Morris in this episode of Digital Workplace Deep Dive and Unisys' leading enterprise communication and collaboration experts: Rich Owen, director of architecture for Seamless Collabor
From green eggs to SIAM-X: Service integration's new chapter (Ep. 45)
EX, XMO, XLA, XGB. Regular listeners of Digital Workplace Deep Dive likely recognize these acronyms as components of employee experience (and if not, check out the breakdown here). In this episode, we
The secret to using frontline worker experience data to boost productivity (Ep. 44)
Nearly 80% of the global workforce operates on the front lines, according to Microsoft research. This crucial group of workers requires different enterprise technologies and tools than their desk-boun
From hype to reality: Generative AI in the digital workplace (Ep. 43)
From Chat GPT to Google Bard, there's no escaping it-everyone is talking about AI tools. But the discourse is quickly shifting from traditional to generative AI technologies, raising questions about h
3 tips for engaging your hybrid workforce in 2023 (Ep. 42)
In this episode, we delve deeper into the research Unisys published in partnership with HFS Research. The report, From Surviving to Thriving in Hybrid Work, reveals strategies for organizations to cre
Improving digital employee experience (DEX) through modern device management (Ep. 41)
What does modern device management mean for your digital workplace in 2023? Is adopting a platform like Microsoft Intune or Workspace ONE simply a cost-saving technique, or can this approach enable yo
Mastering organizational change with a data-driven strategy (Ep. 40)
In this episode of Digital Workplace Deep Dive, Kristine Krueger, Ph.D., director of global organizational change management (OCM) services and Dave Hamshaw, senior consultant for Unisys Digital Workp
Five 'Aha Moments' from HDI SupportWorld live 2022 (Ep. 39)
What do industry practitioners actually think of experience-level agreements? At the 2022 HDI SupportWorld Live Conference, Unisys' Weston Morris interviewed five conference goers about their XLA "aha