Digital Workplace Deep Dive

Digital Workplace Deep Dive


Latest Episodes

IT's reality check: The fate of digital workplace services and the impact of AI (Ep. 48)
April 02, 2024

In this episode of Digital Workplace Deep Dive, Weston Morris chats with Joel Raper, senior vice president and general manager for Digital Workplace Solutions at Unisys. They tackle the tough question

Two steps for creating an award-winning service desk (Ep. 47)
December 28, 2023

How did one manufacturing client's focus on employee experience lead to $5 million in savings while advancing environmental sustainability goals? Patrycja Sobera, vice president of global delivery for

The ROI of RTO: Next-gen strategies to optimize hybrid work (Ep. 46)
November 02, 2023

Join host Weston Morris in this episode of Digital Workplace Deep Dive and Unisys' leading enterprise communication and collaboration experts: Rich Owen, director of architecture for Seamless Collabor

From green eggs to SIAM-X: Service integration's new chapter (Ep. 45)
August 24, 2023

EX, XMO, XLA, XGB. Regular listeners of Digital Workplace Deep Dive likely recognize these acronyms as components of employee experience (and if not, check out the breakdown here). In this episode, we

The secret to using frontline worker experience data to boost productivity (Ep. 44)
July 27, 2023

Nearly 80% of the global workforce operates on the front lines, according to Microsoft research. This crucial group of workers requires different enterprise technologies and tools than their desk-boun

From hype to reality: Generative AI in the digital workplace (Ep. 43)
June 13, 2023

From Chat GPT to Google Bard, there's no escaping it-everyone is talking about AI tools. But the discourse is quickly shifting from traditional to generative AI technologies, raising questions about h

3 tips for engaging your hybrid workforce in 2023 (Ep. 42)
May 04, 2023

In this episode, we delve deeper into the research Unisys published in partnership with HFS Research. The report, From Surviving to Thriving in Hybrid Work, reveals strategies for organizations to cre

Improving digital employee experience (DEX) through modern device management (Ep. 41)
January 26, 2023

What does modern device management mean for your digital workplace in 2023? Is adopting a platform like Microsoft Intune or Workspace ONE simply a cost-saving technique, or can this approach enable yo

Mastering organizational change with a data-driven strategy (Ep. 40)
September 27, 2022

In this episode of Digital Workplace Deep Dive, Kristine Krueger, Ph.D., director of global organizational change management (OCM) services and Dave Hamshaw, senior consultant for Unisys Digital Workp

Five 'Aha Moments' from HDI SupportWorld live 2022 (Ep. 39)
June 23, 2022

What do industry practitioners actually think of experience-level agreements? At the 2022 HDI SupportWorld Live Conference, Unisys' Weston Morris interviewed five conference goers about their XLA "aha