If you've observed a decline in the frequency of one or two customers purchasing your products or services, it may indicate that they have churned. While most businesses face churn, it's essential to keep track of it. Research suggests that retaining exis

As a business owner and a mother of two, my morning routine has to involve my family. I value family time, so I'm always there to help my children get ready for school and eat breakfast together. I've tried the "get up at 5 am and get your day done by 11"

Simply having numerous customers who owe significant debts does not necessarily equate to a successful business. In fact, it can be detrimental, particularly to the cash flow. Therefore, although offering credit to customers can be beneficial, small busin

Today's episode is about my favourite motto: trust your gut and understand the data. I explain the importance of both trusting your intuition and analyzing data when making business decisions.Resources:If you’re struggling to understand the accounting for

There are several bottlenecks business owners face and need to overcome in order to scale and grow their business to successful fruition.  It is often said that some business owners themselves are the bottleneck of their business.  That is why i

In this episode, I discussed the current economic climate of slow wage growth and high inflation leading to the cost of living crisis situation. You will hear how this impacts businesses and why it is essential to understand the situation even if you are

It is a common struggle for most small business owners to move up from the five-figure to six-figure revenue in their business and oftentimes, they cant seem to move out of a revenue plateau being experienced in their business.  As business owners y

In this episode of from a Facebook Live, Annette shares her insights on the hardest lesson she had to learn as a small business owner. She discusses her experiences with hiring and firing, time management, and the importance of cash management in a busine

Experiencing a plateau in business revenue can be a daunting and discouraging experience, particularly when it appears to be challenging to overcome. This is a common situation that many small business owners face, but the positive news is that there are

Today's podcast is from a Facebook live where Annette Ferguson discusses her experiences with investments and money leaks in her business journey. She shares the good and bad choices she's made and offers valuable advice to help others avoid making the sa