Thinks Out Loud: E-commerce and Digital Strategy

Thinks Out Loud: E-commerce and Digital Strategy


Latest Episodes

Will AI and ChatGPT Kill Your Search Traffic? (Thinks Out Loud Episode 381)
April 27, 2023

Its become a bit of a parlor game to predict whether ChatGPT and other AI tools spell doom for Google. Will the search giant flounder and fail? Or will it

What Trees Will You Plant? (Thinks Out Loud Episode 380)
April 20, 2023

Theres a quote, probably falsely attributed as an Ancient Greek proverb that states, A society grows great when old men plant trees in whose shade they shall never sit. Whether

Revisiting 2023’s Most Important Trends in Digital Marketing (Thinks Out Loud)
April 13, 2023

With all the hype around generative AI and machine learning and ChatGPT, its easy to get bogged down thinking thats the only story in digital marketing this year. But its

Should Your Business Use ChatGPT? (Thinks Out Loud Episode 379)
April 06, 2023

A client recently asked if they should be using ChatGPT for their business? Its a good question, and given the power and risks these tools present, an important question every

How to Balance Technology and Humanity in Customer Experience (Thinks Out Loud Episode 378)
March 29, 2023

We live in a world increasingly run by robots. But your customers are still, last time I checked, human beings. They crave connection and a little basic understanding. While you

Big Digital Marketing Trends: Who Speaks For Your Business? (Thinks Out Loud Episode 377)
March 23, 2023

Generative AI like ChatGPT and Microsofts tools and Googles Bard effectively drives the cost of producing content to zero. Who knows? Some of that content might even be decent. Content

Big Digital Marketing Trends: Customer Experience is Cool (Thinks Out Loud Episode 375)
March 15, 2023

All the latest tech and toys in digital marketing are always cool. ChatGPT? Cool. The new Bing? Cool. Many of the innovations that Google just announced? Also cool. But do

Big Trends: Does Marketing Have a Future? (Thinks Out Loud Episode 375)
March 08, 2023

With all the talk about artificial intelligence and machine learning and generative AI and such, its reasonable for marketers especially those early in their careers to ask, "Does

Big Trends: The Early Innings of AI in Marketing (Thinks Out Loud Episode 374)
March 01, 2023

You cannot escape talk of ChatGPT and large language models and AI in all its forms at the moment. The amount of ink, bits, audio, and video dedicated to the

Revisiting “We Owe it to Our Customers to Make Their Lives Better” (Thinks Out Loud)
February 20, 2023

Were more than halfway through the first quarter of 2023. The year is well on its way, but theres also plenty of time ahead to decide what kind of year