Greg Quist, CEO of SmartCover Systems, listened to his customers 15 years ago and developed a highly successful smart sewer solution. Greg joins us do discuss how the SmartCover technology works, his thoughts on change in the utility industry, listening to customers, developing enhancements to the core produce, and much more.

In this session, you’ll learn about: 

How SmartCover Systems was born
What CSOs (combined sewer overflows) and SSOs (sanitary sewer overflows) are
Difference between how SSO systems and CSO systems are designed
How regulation and regulatory policy drove the need for SmartCover’s product
Why listening to your customers is so important, especially when developing new solutions
How smart sewers save money in both capital costs and O&M expenses
How SmartCover has continued to adapt and what the next generation of sensors will be monitoring for
Why incrementalism is the key to achieving successful change

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