3 Things That Have Radically Changed My Practice in the Last 2 Months - E172Highlights from this episode:Run Down: 3 Things that have radically changed my practice in the last 2 months (00:52)Office Talk: Study, Read, Lead, & Exercise (14:36)Clos

Private Practice is Not For the Faint of Heart - E171Highlights from this episode: Run Down: Private Practice is NOT for the Faint of Heart (00:36)Office Talk: Virtual Assistant - Week 1 (12:28)Closing Thought: If you want to go fast, go alone. If you

Ultimate O.D. Nugget - Becoming a "YES" Office How can you make every answer you give a positive one? No one likes being told "no" so let's find a way that makes us able to say "yes"!For example, a patient asks for a Sa

Ultimate O.D. Nugget - Adding vs. Taking AwayJoin in the fun and subscribe to the podcast to keep up with all the great content coming down the pipe! For exclusive content, be sure to register your email on our website and I will be sending out newslett

How to Enjoy the Journey, Not Just the Destination - E170Highlights from this episode: Run Down: How to enjoy the journey, not just the destination (00:54)Office Talk: Progress on new building! (15:29)Closing Thought: Empty canvas or Jade stone? (20:0

Ultimate O.D. Nugget - Eliciting EmotionIf you want to sell something, have someone be bought in, etc. you NEED to get them to experience some kind of emotion: Love, hate, excitement, fear... something.If you are passionate about what you're talking

The Benefits of Charging What You're Worth - E169Highlights from this episode:Run Down: The Benefits of Charging What You're Worth (00:30)Office Talk: Lessons from running lean (23:01)Closing Thought: Have more or Want Less (27:08)In this we

Ultimate O.D. Nugget - Being Hard to KillYou want to be successful? Be hard to kill.How do you become hard to kill? You need to make yourself lean and efficient. This will make it so when things get tough, you will outlast the competition because you

How to Level Up Your Relationships by Managing & Delivering on Expectations - E168Highlights from this episode: Run Down: How to Level Up Your Relationships by Managing & Delivering on Expectations (00:49)Office Talk: The life of a private prac

Ultimate O.D. Nugget - Are You Really Committed to Customer Service?Everybody wants to say they are the BEST at customer service. But are they really? What does amazing customer service look like? What if a patient shows up 30 minutes late? What if they