In this episode, Andy and Phil discuss the weeks HOT TOPICS. They include: Forecasting your customer occupancy to allow you to create and maintain a consistent service Reflecting on you as a business

It’s the festive season and the issue of Christmas parties is hot on the agenda again this year after COVID restrictions. As a business owner have you thought through the responsibilities you have for

In this episode, Andy and Phil chat though some latest hot topics of the week. This week includes: contingency planning considerations about the message you marketing clinical supervision vs profitabi

In this episode, Phil and Andy consider this week’s hot topics from customer experiences to staff grievance procedures. They discuss: Customer Experience where Andy and Phil share recent experiences o

In this episode Andy and Phil explore the resent webinar around “its not me its you” by our legal partners KBL. Then discuss Andy’s recent podcasts with HCPG Founders Sarah and Sandra around lone work

Another podcast special for The Treatment Room: We welcome Sandra and Sarah from HCPG, to The Treatment Room for a special chat around the use of chaperones. In this episode we discuss: Who can be a c

In this special episode of the treatment room Andy is joined by Sandra and Sarah of HCPG. HCPG are experts in compliance, governance, education, clinical standards and regulation. In this episode Sara

In this episode, Phil and Andy explore their upcoming webinar with Sales Geek as well as Therapy Live Business. And of course, this week’s 3 hot topics: • Overcome the fear of ‘selling’ • Understand w

In this episode of The Treatment Room, Phil and Andy discuss this week’s Hot Topics: Onboarding and Inductions, what to measure and why and finally, feedback. Also, the next webinar for EYC is ‘Puttin

In this episode, Phil and Andy explore their up and coming LIVE free webinar on Putting a Vision into Practice on the 25th August 2021 – more details here. In this podcast Andy and Phil chat through w