The Treatment Room

The Treatment Room


Latest Episodes

The Treatment Room Podcast presents Hot Topics – Customer Experience/Staff Grievances/Financial Skills
November 10, 2021

In this episode, Phil and Andy consider this week’s hot topics from customer experiences to staff grievance procedures. They discuss: Customer Experience where Andy and Phil share recent experiences o

The Treatment Room Podcast presents Hot Topics – ‘It’s Not Me, It’s You’
November 04, 2021

In this episode Andy and Phil explore the resent webinar around “its not me its you” by our legal partners KBL. Then discuss Andy’s recent podcasts with HCPG Founders Sarah and Sandra around lone work

The Treatment Room Special – Chaperones
November 04, 2021

Another podcast special for The Treatment Room: We welcome Sandra and Sarah from HCPG, to The Treatment Room for a special chat around the use of chaperones. In this episode we discuss: Who can be a c

The Treatment Room Special – Lone Worker & Safety
October 01, 2021

In this special episode of the treatment room Andy is joined by Sandra and Sarah of HCPG. HCPG are experts in compliance, governance, education, clinical standards and regulation. In this episode Sara

Podcast: Hot Topics: Selling in the Therapy world
September 02, 2021

In this episode, Phil and Andy explore their upcoming webinar with Sales Geek as well as Therapy Live Business. And of course, this week’s 3 hot topics: • Overcome the fear of ‘selling’ • Understand w

The Treatment Room Podcast presents Hot Topics – Onboarding and Inductions
August 13, 2021

In this episode of The Treatment Room, Phil and Andy discuss this week’s Hot Topics: Onboarding and Inductions, what to measure and why and finally, feedback. Also, the next webinar for EYC is ‘Puttin

August – Hot Topics – Putting a Vision into Practice
August 05, 2021

In this episode, Phil and Andy explore their up and coming LIVE free webinar on Putting a Vision into Practice on the 25th August 2021 – more details here. In this podcast Andy and Phil chat through w

July 2021 – Hot Topics – Policy, Process and Practice
July 26, 2021

In this week’s Hot Topics, Andy and Phil explore the 3 P’s: Policy, Process and Practice. It’s holiday time, so how should cover work and what do you do about it, and finally a tease of new content on

Treatment Room Special – Vaccinations: Where Employers Stand with Sarah Collier
July 09, 2021

Phil is joined by employment specialist solicitor Sarah Collier to discuss all things relating to vaccines in the therapy business world and especially where employers stand.

July 2021 – Hot Topics – Week 1
July 09, 2021

In this episode of Hot Topics Andy and Phil discuss starting out for graduates and supporting them on their journey, retention of customers and staff and a snippet of the chat Phil had with employment