The Treatment Room

The Treatment Room


Latest Episodes

The Treatment Room Podcast presents Hot Topics 2022 – Expectation, Training & What Will You Pay For?
March 02, 2022

In this episode, Phil and Andy explore 3 more topics for discussion, which include: – Expectation setting for employees and associates?  Do you need to do things differently? – Considerations for trai

The Treatment Room Podcast presents Hot Topics 2022 – Foundation Programme
February 16, 2022

In this episode, Phil and Andy discuss their group coaching foundation programme and give examples of what you should consider when running and growing a successful therapy business. They refer to the

The Treatment Room Podcast presents Hot Topics 2022 – Internal conflict
February 16, 2022

In this episode, Phil and Andy explore the topic of internal conflict. This is an interesting listen with Phil sharing some great insights in avoiding it, understand why it could occur and how to hand

The Treatment Room Podcast presents Hot Topics 2022 – Training needs, retention and patient outcomes
February 11, 2022

In this episode of The Treatment Room, Phil and Andy discuss training needs, what we can learn from HCPC audits and how we can use training as part of a retention process. Considering patient outcomes

The Treatment Room Podcast presents Hot Topics 2022 – Red Flags, Internal Process and learned experiences
January 14, 2022

In this episode Phil and Andy discuss : Red Flags, Internal Process and developing your business based upon learned experiences. What to consider when you decide to upgrade or invest in new equipment

The Treatment Room Podcast presents Hot Topics 2022 – KPIs, Learning & Development and Organisational design
January 12, 2022

Welcome back to the first episode of 2022. In this episode, Andy and Phil discuss plans for 2022; Looking at the average journey length as a KPI and what do with it Discussing learning and development

The Treatment Room Podcast – Call management/ Team performance/ What are the things only you can do?
December 15, 2021

In this episode, Andy and Phil chat though some latest hot topics of the week: Call management, Team performance, What are the things only you can do? The links mentioned in the episode are : http://e

The Treatment Room Podcast presents Hot Topics – Forecasting/ Using data not emotions/Aiming for the stars
December 06, 2021

In this episode, Andy and Phil discuss the weeks HOT TOPICS. They include: Forecasting your customer occupancy to allow you to create and maintain a consistent service Reflecting on you as a business

The Treatment Room Special – Christmas Parties
November 18, 2021

It’s the festive season and the issue of Christmas parties is hot on the agenda again this year after COVID restrictions. As a business owner have you thought through the responsibilities you have for

The Treatment Room Podcast presents Hot Topics – Contingency Planning/Marketing messaging/Supervision vs Profitability
November 17, 2021

In this episode, Andy and Phil chat though some latest hot topics of the week. This week includes: contingency planning considerations about the message you marketing clinical supervision vs profitabi