The challenges of the COVID pandemic has changed how social organizations operate. In this episode, we learn how the United Way of Greater Toronto has risen to the challenge to provide social services to their community. Douglas Nelson speaks with the president and CEO of United Way, Daniele Zanotti on United Way’s response to the challenges of the pandemic. He discusses United Way and the changes in how it engages not just with their donors and sponsors, but with the community as well. Tune in and be inspired by their journey to help others.