The ECM spotlight

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Will EMC deal give Dell an edge with data center infrastructure?
Announced in October, Dell’s $67 billion bid for EMC is likely to disrupt the status quo for both companies– but what does Dell stand to gain from the purchase? As a traditional server hardware vendor, Dell seems to be angling to take a [...]
What does the EMC sale mean for Documentum?
The pending sale of EMC has raised questions about the long-term prospects for the company’s enterprise content management platform, Documentum. Announced in October, the $67 million purchase bid by Dell is expected to shake up the EMC portfol[...]
Customer journeys provide template for improving workflows
Customer journey mapping is all about evaluating consumer/company interactions, an eye toward making improvements and providing the best possible experience. While typically associated with customer relationship management (CRM) software, that same [...]
Interoperability revamps ECM dynamics between front and back office
Long seen as a static repository for company information, enterprise content management (ECM) software is undergoing a transition toward playing a more active role in enterprise collaboration, suggests contributor Geoff Bock in this ECM Spotlight po[...]
Mobile content strategy must embrace location, context
The proliferation of mobile devices is driving Web experiences to become more intuitive and interactive. In this ECM Spotlight podcast, content management expert Geoff Bock explains how location and other contextual factors can fuel more meaningful [...]
Using cloud content management to generate business opportunities
Increasingly, companies are recognizing that for business operations to function efficiently, the applications that underlie those operations need to work together. In this ECM Spotlight podcast, content management expert Ron Miller discusses how th[...]
EMC shifts content management strategy with Syncplicity sale
EMC’s content management strategy shifted course when the company decided to sell off Syncplicity, the cloud-based file-sync-and-share app it bought with much fanfare only a few years ago. In this ECM Spotlight podcast, content management expe[...]
Overcoming the challenges that dog enterprise search
A centralized repository for content is only useful if you can locate the contents. And as company content repositories continue to grow, they are finding it ever more difficult to sift through their corporate resources to find what they’re lo[...]
ECM software aims to balance ease of use and security
When it comes to enterprise file sharing, organizations are coming to recognize they need something that’s both user friendly and secure. In this ECM Spotlight podcast, content management expert Ron Miller discusses how enterprise content mana[...]
NASA uses social media to bridge digital and physical experiences
Social media can help stir digital presence and online exposure, but many organizations find that their social presence is really about enhancing exposure in the physical world as well. In today’s world, that can mean responding to Justin Bieb[...]