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Client experience workflow – either you got it or you don’t
How about you and I talk, a little bit, about building a client experience workflow? Sounds like fun, right? And let’s talk about the thoughts we think. And the impressions they leave.
I know it’s hard to stay positive sometimes. Isn’t it? You know, the human condition (and tendency) is to just lean towards the negative. And we buy more into that than the positive. So, it’s hard to stay on that baseline. Something negative hits, and poof. We slide down and tend to stay there.
But something positive hits, and we get a quick lift, and we don’t tend to stay there.
I can’t explain it. But that IS the reality.
So, why am I even talking about thoughts and the impressions they leave?
Well…I wanna tie that into something. When you’re working with clients, do you have a well thought-out
Client experience workflow?
From lead to prospect to getting them into your system as a client or a customer, it’s a workflow. And even when you’re not working with them anymore. It should all be a good experience they’ll remember.
Because there’s the “transactional experience” and the “value-added” experience. And the value-added experience sets you apart. So much that you don’t even have competition. Because their experience with you will be so much better. And you build a better relationship.
And in the April monthly RondaReady UNversity lesson, I’m showing members how to set this up in their own system. It’s part of my ongoing business coaching to help you plug into a proven system and RUN with it.
And this hands-on how-to coaching is only $15 a month. Fifty cents a day. You could scrape that up with one hand tied behind your back. And your scraping can pay for itself over and over when you follow through with what I teach you. I know, because the same System has helped me and my clients go from 5 figure businesses to 6. And from 6 figure businesses to 7.
So, don’t miss the deadline to enroll and be in time to learn this client experience workflow lesson. Because tardiness won’t be tolerated. You can cancel anytime. But dropouts will drop out forever.
Join today, and Get Ready to Be Ready and be the highly organized CEO of your own business, and…