Process Breakdown Podcast (audio)
Latest Episodes
Building Effective Teams in a Competitive Market
Last Updated on October 9, 2022 by Owen McGab Enaohwo Theres no limit to what an organization can achieve with the right people. As the chief operating officer at City Year, a nonprofit, Dr. John Tup
Aligning Your Team With Your Organization’s Core Values for Sustainable Growth
Last Updated on July 5, 2022 by Owen McGab Enaohwo People are an essential asset of any business. How you manage them determines your organizations outcome. As the chief operating officer (COO) at Ca
Creating a Standard Framework for Remote Team Success
Last Updated on July 6, 2022 by Owen McGab Enaohwo Transitioning from his role as the chief executive officer to the chief operating officer at thoughtbot, a software design and development agency, Ch
Growing Your Business With Relevant Feedback
Last Updated on July 6, 2022 by Owen McGab Enaohwo Feedback helps in creating better products and services. But if you arent careful, you might waste time and resources implementing misaligned feedba
Scaling Your Business With Effective Documentation
Last Updated on July 5, 2022 by Owen McGab Enaohwo Effective documentation gives businesses a clear blueprint for operations. As the chief operating officer at Bitcoin IRA, a financial services platfo
Emerging Into New Markets With Results-Driven Strategies
Last Updated on July 4, 2022 by Owen McGab Enaohwo The quality of your team can either make or break your business expansion. Coming on board as a chief operating officer at Localize, a real estate te
Debottlenecking Processes for Improved Operations
Last Updated on July 4, 2022 by Owen McGab Enaohwo Continuous improvement is the pathway to sustainable business growth. As the chief operating officer at dscout, a consumer-insight company, Chip Hard
Managing Employee Needs for Improved Business Operations
Last Updated on July 4, 2022 by Owen McGab Enaohwo As the regional director of operations at Castle Group, Ryan Johnson understands the relationship between employee motivation and customer satisfacti
Driving Success via a Collective Team Effort
Last Updated on July 4, 2022 by Owen McGab Enaohwo Success in business is most achievable when the entire team is on the same page. Doubling as co-founder and chief operating officer at DrChrono, a he
Developing a Customer Service–Conscious Team for High Performance
Last Updated on May 10, 2022 by Owen McGab Enaohwo Effective customer service is a collective effort of every employee. Rajaa El Oualidi brings her wealth of experience in customer service to the tabl