In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Alexis Roam, MSN, RN-BC, QCP-MT, DNS-MT, AAPACN curriculum development specialist, discuss nurse incivility and what the director of nursing services can do to stop this trend in behavior among nursing staff.