The JuvoHub Podcast

The JuvoHub Podcast


Maintenance Training - Connecting Text Book to Real World

August 13, 2020

Episode 9- JuvoHub Podcast Our Special Guest: Kathy Woodard Kathy Woodard has over 25 years of experience in the property management industry and currently serves as the Multifamily Director at 6 & Fix Heating & Cooling and is an NAAEI facilitator. She has served in numerous leadership roles and her colleagues see her as a ‘Gamechanger'. In fact, she is Mrs. Gamechanger! Please Support Our Sponsors We really appreciate and thank REAL-HR a Higginbotham Company for helping make this podcast happen. Please support them! Show Highlights Notes from the host: Apartment maintenance training takes a unique skillset. You need to combines processes with applications. The trick is to make it real and to make it fun. For some topics that is a tall order. Kathy brings the house down with her gift of making education fun. She is certainly a game-changer in the field of maintenance training. Enjoy! ~~ Jonathan Saar Market Me Social. Apartment Maintenance Education – Fun, Effective, and Retainable Some questions we discussed: * You have an extensive background in teaching maintenance classes. How would you say your teaching style has changed over the years? Anything you did, in particular, to help improve your teaching skillset?* You recently had a career change from the management side to the industry partner side. What was the learning curve like for you as an educator?* Maintenance training is not really one of those subjects that most would say is “fun” but more rudimentary. What have you done as a trainer to make your classes “fun”, impactful, and even more important – retention driven? What one actionable tip could you share that has served you well as an educator? Continue your education by surrounding yourself with people with like passions.Kathy Woodard – Mrs Gamechanger If you enjoyed this episode be sure to check out: * Maintenance Training – Connecting Text Book to Real World * The Mission to Tease Out Human Potential in the Multifamily Space * Employee Engagement and the RangeOn Experience * The Customer Experience – Creating a Sustainable Brand Program * Sustainable Reputation Management Strategies