HIT Breakdown

HIT Breakdown


HIT Breakdown 37 - How to build an effective hub-and-spoke relationship

May 29, 2019




When you’re in the thick of an extension project, it can be easy to get caught up in the everyday details. You have a long list of priorities, and more than likely, you’re focused on building a solid system for your extension partners over building a solid relationship with them.


We get it. There’s a lot to manage during this process. And sometimes it’s more convenient to put the relationship-build on the back burner. However, to deliver an EHR system that leads to effective outcomes, you’ll need to establish a strong relationship with your extension partners – sooner rather than later.


Recently, members of our Affiliate Solutions team sat down to discuss how to build this relationship, offering advice on setting expectations, improving communication, and establishing a partnership mentality. If you’re looking for ways to strengthen your hub-and-spoke relationship, listen in on the podcast. And if you’d like to discuss this topic further, or if you’re looking for additional advice on your EHR extension project, please schedule a meeting with us.