Health Hats, the Podcast
Find Value: Keys Lost in Dark Alley. Look Under Streetlight?
Person-first measurement of value in healthcare. Chat with Jennifer Bright @IVI_Health. Problem-solving led by people making clinical decisions. Check it out.
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Episode Notes
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Credits
Music by permission from Joey van Leeuwen, Boston Drummer, Composer, Arranger
Web/social media coach, Kayla Nelson
Inspiration from Sara Traigle van Geertruyden, Libby Hoy, Tanisha Carino, Matthew Pickering, Cynthia Cullen, John Shaw, Kristin Carman, Geri Baumblatt
Sponsored by Abridge
Links
Innovation and Value Initiative
Main site: https://www.thevalueinitiative.org
IVI Principles: https://www.thevalueinitiative.org/principles-for-value-assessment-in-the-us/
Membership: https://www.thevalueinitiative.org/membership/
Partnering with Patients: https://www.thevalueinitiative.org/partnering-with-patients/
Partnership to Improve Patient Care
National Quality Forum Dr. Dana Safron
PCORI: Patient-Centered Outcomes Research Institute
Related podcasts and blogs
https://health-hats.com/difference_collaborative/
https://health-hats.com/teachable-spirit-patient-family-advisors/
https://health-hats.com/partner-with-people-at-the-center-end-to-end/
About the Show
Welcome to Health Hats, learning on the journey toward best health. I am Danny van Leeuwen, a two-legged, old, cisgender, white man with privilege, living in a food oasis, who can afford many hats and knows a little about a lot of healthcare and a lot about very little. Most people wear hats one at a time, but I wear them all at once. We will listen and learn about what it takes to adjust to life's realities in the awesome circus of healthcare. Let's make some sense of all this.
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The Show
Proem
Value propositions can be vague, aspirational, and ethics remote. Think: Uber – The Smartest Way to Get Around; Apple iPhone – The Experience IS the Product; Walmart – Everyday Low Prices; Google – Search Engine for the World.
Imagine these:
XYZ Hospital – Money back guarantee
Acme Specialty Services – On-time appts or we pay you
We Wish Think Tank – Research for patients
People’s Pharmacy – Medications you can afford
I’ve heard people in healthcare say value equals quality + patient experience/cost.
All of this makes me crazy. We have no idea of what cost means anywhere in healthcare. We spend too little time understanding quality to whom - individuals when they’re patients, caregivers, or clinicians OR groups of people – communities,