Healthcare Communication: Effective Techniques for Clinicians

Healthcare Communication: Effective Techniques for Clinicians


Latest Episodes

Teaching Communication Skills
November 30, 2019

Final Episode of the Series

How to Ensure Trainee Well-being
November 23, 2019

Mitchell D. Feldman, MD, MPhil, discusses how to mentor trainees to help them find their purpose and reconnect with their reason for entering the profession; the steps for integrating personal and professional life; the Japanese ikigai as a guide;...

Incorporating Relationship-Centered Communication Strategies into Clinical Skills Courses
November 16, 2019

Rob Shochet, MD, discusses relationship centered communication strategy, three important skill sets, how to use the computer in the exam room and other communication techniques.

How to Use Hypnosis to Improve Outcomes
November 09, 2019

John Christensen, PhD, describes the medical conditions where hypnosis is used and verbal techniques on how to use hypnosis by talking to patients to improve outcomes.

The Ability to Find Joy in the Midst of Tragedy: An Afghan Surgeon’s Perspective
November 02, 2019

Homa Dost, MD, a surgeon in Afghanistan discusses the challenges in finding joy in her work.

Empathic Communication Strategies
October 26, 2019

Elizabeth Morrison, LCSW, MAC, discusses the fascinating research on empathy's impact on health outcomes and three important techniques to convey empathy.

Remediating Communication Skills in Medical Students
October 19, 2019

Kathy Cole-Kelly, MS, MSSW, discusses how to identify medical students who need communication remediation and the specific steps she undertakes to ensure they pass Step 2 CS.

Patient-Centered Interviewing to Uncover Mental Health Issues
October 12, 2019

In about a quarter of all patients seen in a year have in a mental health disorder of depression, substance use or anxiety. Unfortunately, clinicians aren't trained on what to do. Oftentimes, the physical symptoms signal an underlying mental issue....

Trust: Competence, Care, Consistency and Courage
October 05, 2019

David Pendleton, DPhil, discusses how to sustain trust, how to address a patient when trust is lost and what to do when is trust undermined.

Soliciting Goals for Care: The Gateway to Shared Decision Making
September 28, 2019

Howard Beckman, MD, discusses why every clinician needs to know the patients' goals, how articulating goals improves outcomes and helps the clinicians and what the research reflects; he encourages people to continue his innovative research.