As an executive/leadership coach, I hear clients devote an extraordinary amount of time sharing their experiences with low-performing team members. It makes sense. These people are responsible for c

High performers tend to take on more and morebecause they have a high degree of willingness, they want more responsibility and we know theyll get it done. Leaders must be mindful of over-burdening

Legacy. What will yours be? Every great leader quickly recognizes people who make a difference in their lives. Maybe it was a school teacher. Or a sports coach. It may have been a parent or grandpar

Author Brad Meltzer said Everyone you meet is fighting a battle you know nothing about. Be kind. Always. Today, were pulling back the curtain to demonstrate Meltzers quote is correct. The point

Youll either find a wayor an excuse. Lisa and I were discussing understanding. Mostly, we were considering this quote from an unknown author If only we fought just as hard to understand as we do

From childhood until this present momentI suffer from high empathy. When recently describing my empathy I reiterated how the depth of my empathy wasnt some universal brush used to paint everybody

Be scared and do it anyway. Be under-qualified, and get in the room anyway. Be messy, imperfect, and unsure and show up anyway. Comfort is the enemy of growth. Get uncomfortable. Growth requires lea

Today, I ask Lisa to pull the curtain back and share a part of her journey as a new Managing Director, being part of the City Managers Office, that involves earning the trust of your boss(es). For

This version was first published inPunch, April 10, 1875, and ran as follows. There was an owl livd in an oak The more he heard, the less he spoke The less he spoke, the more he heard. O, if men w

You dont always have to tell your side of the story because time will. Leaders can be honest without being completely open with all the details. Sometimes we must deliver a deeper service by protec