Greater Than Code
252: Designing For Safety with Eva PenzeyMoog
TRIGGER WARNING: Domestic Violence, Abuse, Interpersonal Safety
01:26 - Eva’s Superpower: ADHD and Hyperfocus
08:19 - Design for Safety
Tech Used For Interpersonal Harm
Might vs When
Eva Penzey Moog | Designing Against Domestic Violence
12:45 - What Engineers Need to Know
15:02 - Expanding Our Understanding of What “User” Means
“User as an abstraction.”
20:43 - Parallels with Security
Personas / Archetypes
Adding Layers of Friction
Ongoing Arms Race
22:23 - Spreading Awareness Across Teams Focused on Feature Delivery
Safety Designers as a Specialized Role?
Generalists vs Specialists; Literacy vs Fluency
This Book Is For Everyone: Engineers, Designers, Product Managers, etc.
31:38 - Thinking Beyond The User
Design Justice: Community-Led Practices to Build the Worlds We Need By Sasha Costanza-Chock
35:25 - Traditional Design Thinking Protects White Supremacy
We Prioritize The Safety of Marginalized People Over the Comfort of Unmarginalized People
How Design Thinking Protects White Supremacy (Workshop)
Kim Crayton: Intention Without Strategy is Chaos
Sitting with Discomfort
40:21 - Putting Ergonomics, Safety, and Security Behind Paywalls
“Ergonomics is the marriage of design and ethics.”
The History of Seatbelts
45:58 - Tech Workers and Privilege
Mandy: Inclusive and accessible technology includes people experiencing domestic abuse.
Damien: If a product can be used for harm, it will be.
Coraline: How systems are weaponized against marginalized and vulnerable folks.
The internet is good for connecting people with shared experiences but we’re breaking into smaller and smaller groups. Are we propping up systems by taking a narrow view based on our own experiences?
Eva: Who didn’t teach you about this?
It’s our job to keep ourselves safe in tech. Tech companies need to take more responsibility for user safety.
This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode
To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.
MANDY: Welcome to Greater Than Code, Episode number 252. My name is Mandy Moore and today, I'm here with Damien Burke.
DAMIEN: Hi, and I am here with Coraline Ada Ehmke.
CORALINE: Wow. I actually showed up for once. [laughs] I'm very happy to be with y'all today and I'm very excited about the guest that we have today.
Her name is Eva PenzeyMoog and Eva is a principal designer at 8th Light and the author of Design for Safety.
Before joining the tech field, she worked in the non-profit space and volunteered as a domestic violence educator and rape crisis counselor. At 8th Light, she specializes in user experience design as well as education and consulting in the realm of digital safety design. Her work brings together her expertise in domestic violence and technology, helping technologists understand how their creations facilitate interpersonal harm and how to prevent it through intentionally prioritizing the most vulnerable users.
Eva, I'm so happy to have you here today. Hi!
EVA: Hi, thanks so much for having me. I'm so excited to be here.
CORALINE: So if I recall correctly and it has been a while so Mandy, correct me if I'm wrong, but I think we open with the same question that we've been opening with for 251 other episodes and Eva, that is, what is your superpower and how did you discover, or develop it?
EVA: Yeah, so my superpower is my ADHD, actually [chuckles] and specifically my ability to hyperfocus and I didn't really acquire and start to un