Professional athletes are committed to daily activities and disciplines that enables them to perform at an exceptional and consistent level. So too must leaders commit to daily disciplines if they are to become exceptional.

How much time does your sales team invest in researching a customer prior to meeting them? I'm still staggered at the number of salespeople who enter a conversation unprepared, with little or no research, and wonder why the conversation doesn't go well...

Too many sales leaders and their teams focus all of their attention on selling their product or service, trying to position it as the 'best in market', or selling the features and benefits. Exceptional Sales Leaders and their teams take a different app...

When it comes to team or organisational performance, too many leaders focus on the organisational structure as the reason behind exceptional performance or below par performance. Unfortunately they are focused on the wrong element.

Whilst our personal brand is based on how other people perceive us, we can influence this through the impressions we create and certain behaviours we can demonstrate. In this episode, I cover how quickly impressions are created and what behaviours we c...

To win more deals, we need to build higher quality relationships. People will buy from people they know, they like and they trust, so it is incumbent on us to empathise with customers and potential customers, and focus on building genuine rapport.

There is nothing worse than a Sales Leader changing the goal posts throughout the year, making it harder and harder for their sales team. This lacks integrity. Exceptional Sales Leaders make every decision based on integrity,

Not only do Exceptional Sales Leaders take responsibility for everything that happens, they then focus their attention on the things they have control over. And in doing that, they demonstrate 3 key attributes that separates them from their competition...

It is so frustrating to see such a lack of leadership across the world right now, whether it be in Government or in business. Too many leaders are failing in the number 1 area of leadership - taking responsibility.

What separates Exceptional Sales Leaders from their competition is their ability to seek and provide effective feedback. They become feedback machines, and they create a culture where feedback is not only expected, it is demanded. In today's episode,