• 
  
• From a marketing and business perspective is an ageing population a market demographic issue or opportunity?
  
• How physiological needs need to addressed first for customer experiences.
  
• Is help for seniors just sensible business  - easy packaging etc.....don't all customers want easy, simple customer experiences?
  
• If you make the product for the young, you exclude the old...but if you make the product for the old then you include the young.
  
• Should there be a diversity of age in the marketing department to reflect market segmentation and demographic?
  
• How product design should be broken down into how the senses operate through the customer journey.
  
• Are we too focused upon the product design rather than the buying process?
  
• Is it more difficult to research the ageing consumer and the consumer buying behavior? Are they more polite....what research techniques work best?
  
• Thinking about lighting and noise in retail to improve customer experience.
  
• Are we at the tipping point of businesses having to think of their customer profile?
  
  

Remember you can email me, anna@theengagingbrand.com, join me on twitter or discuss it on Google+.