Engage Customer

Engage Customer

Engage Customer

Latest Episodes

Innovation At Speed: A Fireside Chat with Lynzi Ashworth, Campaign Planning and Analytics Center of Excellence Leader - UK, EMEA and APAC at Aon

July 05, 2022

Overcoming Challenges in a Digital-First World: A Fireside Chat with Anuj Agarwal, Data and AI Lead at NatWest

July 05, 2022

Managing Different Customer Demographics: A Fireside Chat with Allison Coucher, Senior Service Strategy Manager at Sky

July 05, 2022

Guest Experience During and After the Pandemic: A Fireside Chat with Frans Leeanaars, Group Customer Experience Director at TUI

July 05, 2022

How are knowledge management initiatives revolutionising the human experience?

July 04, 2022

Stop Juggling: How to Take Control of all Your Enterprise Knowledge

July 04, 2022

The Main Risks of Not Adopting a KM Strategy: Your Coffee Break with Brendan Thompson, Knowledge Management Lead at Facebook Inc

July 04, 2022

How is the future of work is shaping KM? Your Coffee Break with Barbara Bitondo, Lead Designer, Knowledge Solutions at The World Bank Group

July 04, 2022

Common Mistakes in Implementing Knowledge Management Initiatives: Your Coffee Break with Pete Poul-Graf, VP, Global Service Desk, Service Now Dev-Ops, Transformation and Workspace, Customer Care at DHL

July 04, 2022

Knowledge Management at The Royal Mail Group: Your Coffee Break with Kate Jones, Head of Knowledge Management at The Royal Mail

July 04, 2022

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