The CX Hustle Podcast

The CX Hustle Podcast


What is Customer Experience?

October 17, 2019

In the latest CX Hustle Podcast with Justin Tippett and guest Daniel Ord, they tackle the topic of what is Customer Experience to bust some of the common misconceptions about 'CX'.

By taking a listen you'll understand the 6 core competencies of Customer Experience as defined by the global CCXP framework along with some great examples and stats as to why CX matters for business.