The CX Hustle Podcast

The CX Hustle Podcast


How can you extend your call centre career?

July 28, 2019

In this Podcast, I talk to world-renowned CX expert Daniel Ord to discuss a couple of big topics:

- What is Customer Experience (CX) and how does it relate to call centres?
- How do you transition from being a call centre manager to a broader CX role to extend your call centre career?

As with all of Daniel's interviews, he always provides a couple of gold nuggets that you can use immediately in your role!