CompTIA Breaking Barriers with CompTIA's Managed Services Community

CompTIA Breaking Barriers with CompTIA's Managed Services Community

What to Look for in an IoT Managed Services Provider

September 19, 2018

According to CompTIA’s new State of the Industry report, the Internet of Things (IoT) is the most popular of the emerging technologies, and the one most MSPs have a familiarity with. In this episode of “Breaking Barriers with the Managed Services Community,” community leader Lisa Person talks with David Schwartz, author of the white paper “What to Look for in an IoT Managed Services Provider.”

The host and guest talk about how to the Internet of Things to create efficiencies for your clients and save them money overall. They also discuss the pros and cons of building and partnering to solve IoT security issues.

“There’s no ‘expert in the field’ that’s at any business because so few individuals at any business have really done this,” Schwartz said. An MSP with deployment experience can guide new clients through IoT solutions and help grow the products they provide.

“Ultimately, we want people to do what they were trained to do and not get pulled away from their skill set by getting bogged down these random tasks that IoT really can supplement and take over for them,” Schwartz said.

His company uses IoT to monitor corporate-provided mobile devices and identify cost-cutting methods, and creates reports for those enterprises so they can drill down and enforce a mobile policy.

“As an MSP, you’re always doing consulting to some extent, and this allowed us to become a stronger resource to our customers,” he said. “They’re dealing with something that’s so new to them. It’s the wild wild west.”

The Breaking Barriers podcast, from CompTIA’s Managed Services community, features experts in the MSP space and interviews with members of the CompTIA Managed Services community. You can download the white paper from the Managed Services Community resources at and subscribe to this and all podcasts from CompTIA Communities on iTunes or wherever you get your podcasts.