The exact shape of the hype cycle for cloud computing over the past ten years is not clear, but it seems like it has had more ups and downs than the average trend. In this episode, Alan Rihm, CEO and founder of CoreDial, and Adam Proulx, senior manager of member communities at CompTIA, discuss how businesses are not just exploring new cloud options, but are investing more in the hard work of restructuring workflow, which leads into integration and automation.

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